Privacy policy

Last updated January 20th, 2020 

Who are we?

This Website is operated by Gematopia Inc. We are aware that the information you share is private to you and are therefore committed in respecting the privacy and security of your personal information. You can read this Privacy Policy to understand how we use and manage the personal information that you provide to us.


What information do we collect and how do we use it?

When you visit or purchase products from Gematopia, you may be asked to provide certain information about yourself including your name and contact details. We could also collect additional personal information about you from emails or other correspondence that you send to us.

Therefore, by ordering products from this this website or by sending an email to us, you consent to the collection, use and transfer of your personal information in accordance with the terms of this Privacy Policy.

This information will allow us to supply to you the information, products or services that you request from time to time when using our Website. We may also use your personal contact information to send you details of new services, products, offers or promotions in respect of our Website and other related websites; to contact you for your views on our services; and to notify you occasionally about important changes or developments to our Website or our services.

We may also collect technical information from you, such as your IP address (which is a number specially given to your computer) and the type of internet browser you are using. We may use this type of technical information to help administer and check the use of our Website and to improve and develop our Website and our services. We do not link this technical information to anything that could identify you which means you always remain anonymous to us in respect of such information.

Please note that Gematopia does not retain any financial information - we use Braintree, a payment gateway – they’re the people who know the business of keeping your payment details secure, so that’s why we use them. Braintree’s use of your information is subject to Braintree's Privacy Policy. This Privacy Policy does not apply to, and we cannot control the activities of, Braintree or any other third party advertisers of offer providers. For more information about how Braintree look after your financial details see Braintree's Privacy Policy and see how they help prevent identity theft here.


How can you opt out, remove or change information you have provided to us?

You have the right to withdraw any consent you’ve given in respect to our use of your personal data at any time. You also have the right to access your data and to change or delete your data in the event that your data stored by us are incorrect or otherwise unlawful. If you wish us to opt out, remove or change your personal information, please notify us of this by e-mailing us at


How do we look after your information?

We will treat as confidential all of the personal information you provide to us. We do not sell, trade, share or transfer your personal data to any third parties, other than to a third party who acts as an agent and stores personal information on our behalf. We may share non-personal aggregate statistical data with third parties.

If we enter into a joint venture with, or are sold to, or merged with another business entity, your personal information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website.


How secure is information about me?

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. All information provided by you is stored on servers that are firewall protected.

We shall use your personal information only in accordance with the terms of this Privacy Policy but, whilst we take reasonable precautions to secure any personal information, please be aware that it is not possible to guarantee the security of any information transmitted over the Internet or wireless network.


How long do we keep your information?

We will only retain your information for a reasonable period that ensures highest quality of service provided by Gematopia or for so long as either you or legislation permits.


Use of Cookies

We may use cookies on this Website for record keeping purposes. Cookies are small pieces of information which are stored on your computer's hard drive and are used to collect non-personal information to track access to our Website. Cookies can make it easier for you to use the Website during future visits. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website.


Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time and, if we do so, we will post the changes on this Website so that you may be aware at all times of the information we collect and how it is used. You can always check the last time the policy was updated in order to see if anything has ch Your continued use of this Website after changes have been posted constitutes your acceptance of this Privacy Policy as amended.